Effective Date: June 17, 2026

Introduction

At Origen Reproductive Health, we craft products and experiences inspired by warm earth and mindful design. This Privacy Policy explains how Origen ("we", "us", "our") collects, uses, shares, and protects personal information when you visit origen.com or interact with our services.

Information We Collect

Information you give us: name, email, shipping & billing addresses, phone number, payment info (processed by third-party payment processors), account credentials, and any messages or feedback you send.

Automatically collected: device and browser information, IP address, cookies, analytics, pages visited, and usage patterns.

From third parties: social login data, marketing partners, and publicly available sources when you choose those integrations.

How We Use Information

• To provide, maintain, and personalize our services and product orders.
• To process purchases and shipments, handle returns, and provide support.
• To send transactional messages, service notices, and marketing (where permitted).
• To improve our website, products, and user experience via analytics and product research.
• For fraud prevention, security, and legal compliance.

Legal Bases (Where Applicable)

• Consent: for marketing communications when you opt in.
• Contract: to fulfill orders and service requests.
• Legitimate interests: for site operation, personalization, analytics, and fraud prevention.
• Legal obligation: to comply with laws and respond to lawful requests.

Sharing & Disclosure

Service providers: payment processors, hosting, email, analytics, and fulfillment partners under contract and bound to protect data.

Business transfers: in connection with mergers, acquisitions, or asset sales (you'll be notified).

Legal requirements: when required by law, to protect rights, or in response to law enforcement.

Cookies & Tracking

We use cookies and similar technologies for site functionality, analytics, and personalization. You can manage cookie preferences via your browser or our cookie settings panel.

Your Choices & Rights

• Access, correct, update, or delete your account information.
• Object to or restrict processing in certain cases and request portability where applicable.
• Opt out of marketing at any time via links in emails or by contacting us.
• California/other state-specific rights: see the Notice to Consumers page for jurisdiction-specific details.

Data Retention & Security

We retain data as long as necessary for the purposes described, including legal or audit needs. We implement reasonable administrative, technical, and physical safeguards, but no system is entirely risk-free—contact us about concerns.

Children

Our services are not directed to children under 16. We do not knowingly collect personal data from children; if discovered, we will delete it.

How to Contact Us

For privacy inquiries, requests, or complaints: [email protected]

Changes to This Policy

We may update this policy; material changes will include an updated effective date and, where appropriate, notice.